Refund & Cancellation Policy
Cancelling your subscription
You can cancel at any time from your account or by emailing [your contact email]. Cancellation stops future renewals. You keep access to paid features until the end of the period you have already paid for.
Refunds
- First purchase: if you are not satisfied, request a refund within 14 days of your first paid subscription payment and we will refund it, provided you have used no more than a small portion of your plan’s AI credits and have not distributed a release.
- Renewals: renewal payments are generally non-refundable. If you forgot to cancel, contact us within 7 days of the renewal and we will review your request.
- Yearly plans: within 14 days of purchase, yearly plans are refunded in full under the same conditions; after that, they are not refundable for the remaining term.
- Used credits and releases: AI credits that have been used, and fees for releases already delivered to platforms, cannot be refunded.
- Billing errors: duplicate or incorrect charges are always refunded.
Where local consumer law gives you additional rights, such as a statutory cooling-off period, those rights apply and are not affected by this policy.
How refunds are paid
Approved refunds are returned to the original payment method through Stripe. Banks usually take 5–10 business days to show the refund.
What happens to your releases
Cancelling does not automatically remove tracks already live on platforms. Releases stay live for the period described in your plan; you can ask us to take them down at any time.
Contact us
Miclody
[your business address]
Email: [your contact email]